Holiday Club after service stinks.

i made a booking through the Holiday Club on the 13 November 2019 at the Ocean View Lodge in KZN. I have since found that I was misled by the resort as the facilities are not as they were explained to me. This is a semi self catering unit. However they have a chef on duty who will prepare your food for you with your own ingredients. I looked at the pictures and saw that there was only a bar fridge in the unit. I called the resort and they advised that all the fridges have been replaced with a normal size fridge and freezer so I booked the lodge from the 27 Dec to 3 Jan 2020. I then phoned to resort back to make other inquiries not relating the fridge and I was then advised that the unit allocated to me has not had the fridge replaced. I called the holiday club every second day to ask them for assistance with no luck. I have now asked to speak to a manager and told that all of them are in a meeting. Every time I call the Holiday Club they promise to call me back but never do so.

There is alternative accommodation at another resort and they refuse to swap me even though they are aware that I am and was unhappy from the beginning