MM
Marcia M
1 reviews | Active since Nov 2018
07 Nov 2018, 21:28
Hazy View Cabanas
The Holiday Club often offers great holiday destinations.
However, customer service and the efficacy of dealing with client complaints is horrible!
A tree fell on me at Hazyview Cabanas two years ago, besides the rude , disorganized and unprofessional manner that the resort itself handled the issue- Holiday club, to this day has not done anything about it despite the pain and suffering myself and others had to experience because of it. I will never ever go back there!!
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Replies (2)
The Holiday Club's replyOfficial
08 Nov 2018, 09:38Hi Marcia,
Thank you for your post.
We are sorry that this most unfortunate incident happened to you whilst you were at the resort.
We will contact you to discuss the matter further.
Kind Regards,
The Holiday Club
Thank you for your post.
We are sorry that this most unfortunate incident happened to you whilst you were at the resort.
We will contact you to discuss the matter further.
Kind Regards,
The Holiday Club
The Holiday Club's reply08 Nov 2018, 09:38
Official
Hi Marcia,
Thank you for your post.
We are sorry that this most unfortunate incident happened to you whilst you were at the resort.
We will contact you to discuss the matter further.
Kind Regards,
The Holiday Club
Thank you for your post.
We are sorry that this most unfortunate incident happened to you whilst you were at the resort.
We will contact you to discuss the matter further.
Kind Regards,
The Holiday Club
The Holiday Club's replyOfficial
08 Nov 2018, 10:15Hi Marcia,
Thank you for taking the time to speak to our consultant.
We once again apologise for the incident that you experienced at Hazyview Cabanas and we trust that your next holiday with us will be a more memorable one.
Kind Regards,
The Holiday Club
Thank you for taking the time to speak to our consultant.
We once again apologise for the incident that you experienced at Hazyview Cabanas and we trust that your next holiday with us will be a more memorable one.
Kind Regards,
The Holiday Club
The Holiday Club's reply08 Nov 2018, 10:15
Official
Hi Marcia,
Thank you for taking the time to speak to our consultant.
We once again apologise for the incident that you experienced at Hazyview Cabanas and we trust that your next holiday with us will be a more memorable one.
Kind Regards,
The Holiday Club
Thank you for taking the time to speak to our consultant.
We once again apologise for the incident that you experienced at Hazyview Cabanas and we trust that your next holiday with us will be a more memorable one.
Kind Regards,
The Holiday Club