Greedy and no help to put booking on hold due to Level 3 Lockdown!!!

Made a booking in November to go to Durban from North West end of January'21.

President announced Level 3 lockdown where all beaches and uShaka waterpark must be closed... The Level 3 was valid until 15Jan when President will address the nation again.

Last night he announced the Level 3 is extended until mid Feb'21. This morning we phoned The Holiday Club to just put our booking on hold as the flights have also been cancelled by FlySafair and we can't fly down anymore and the resort's pool is closed. We still want to go when everything is open. But all The Holiday Club can say is sorry, the resort is still open you must make it or loose the points.

This is unacceptable as the Flights have been cancelled, beaches is closed, uShaka is closed, it's a hotspot area and it's not like we want a refund or cancellation, we just want to put it on hold until everything is open!!!

Can't believe they are so greedy and not even a little lenient due to Covid!