CC
Caron C
1 reviews | Active since Jul 2020
31 Jan 2023, 07:15
Good Call Centre Customer Service
The staff on the call centre are very helpful. They listen and are always willing to go the extra mile. I get frustrated at the lack of stock at many of the resorts they say they offer if you do not book immediately as it becomes available.
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Replies (1)
The Holiday Club's replyOfficial
31 Jan 2023, 08:40Dear Caron
Thank you for taking the time to leave us this valuable feedback.
As a holiday club that is always wanting to go the extra mile, our Service Charter is centred around exceptional service and ensuring that our Members are truly satisfied with our product. It is wonderful to have this reaffirmed in your review, and your happiness only motivates us to keep improving - in the hopes of delivering beautiful holiday memories that will last a lifetime!
There are a few Resort favourites within our large inventory offering that tend to get booked out quite fast, however, availability is constantly changing, and our Reservations team is always on standby to assist our valued Members as best as they can.
Remember that you can also keep a regular eye on our live availability by logging onto https://bit.ly/3Hdx3NrWishing you a lovely day further!
Kind RegardsThe Holiday Club
Thank you for taking the time to leave us this valuable feedback.
As a holiday club that is always wanting to go the extra mile, our Service Charter is centred around exceptional service and ensuring that our Members are truly satisfied with our product. It is wonderful to have this reaffirmed in your review, and your happiness only motivates us to keep improving - in the hopes of delivering beautiful holiday memories that will last a lifetime!
There are a few Resort favourites within our large inventory offering that tend to get booked out quite fast, however, availability is constantly changing, and our Reservations team is always on standby to assist our valued Members as best as they can.
Remember that you can also keep a regular eye on our live availability by logging onto https://bit.ly/3Hdx3NrWishing you a lovely day further!
Kind RegardsThe Holiday Club
The Holiday Club's reply31 Jan 2023, 08:40
Official
Dear Caron
Thank you for taking the time to leave us this valuable feedback.
As a holiday club that is always wanting to go the extra mile, our Service Charter is centred around exceptional service and ensuring that our Members are truly satisfied with our product. It is wonderful to have this reaffirmed in your review, and your happiness only motivates us to keep improving - in the hopes of delivering beautiful holiday memories that will last a lifetime!
There are a few Resort favourites within our large inventory offering that tend to get booked out quite fast, however, availability is constantly changing, and our Reservations team is always on standby to assist our valued Members as best as they can.
Remember that you can also keep a regular eye on our live availability by logging onto https://bit.ly/3Hdx3NrWishing you a lovely day further!
Kind RegardsThe Holiday Club
Thank you for taking the time to leave us this valuable feedback.
As a holiday club that is always wanting to go the extra mile, our Service Charter is centred around exceptional service and ensuring that our Members are truly satisfied with our product. It is wonderful to have this reaffirmed in your review, and your happiness only motivates us to keep improving - in the hopes of delivering beautiful holiday memories that will last a lifetime!
There are a few Resort favourites within our large inventory offering that tend to get booked out quite fast, however, availability is constantly changing, and our Reservations team is always on standby to assist our valued Members as best as they can.
Remember that you can also keep a regular eye on our live availability by logging onto https://bit.ly/3Hdx3NrWishing you a lovely day further!
Kind RegardsThe Holiday Club