1 reviews | Active since Jan 2017
False advertising
<p>booked into aRCI unit which cost me a good few points and it is now Sunday evening and the noise from the parking area next door has not subside d. We should have been warned of this situation before we booked. Public drinking in a car park us supposed to be *******. The police have done nothing! I asked to be moved, but this was denied. RCI *******!!!</p>
Good day Mr Liebenberg
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience you experienced on your holiday. Thank you for bringing this to our attention, as we endeavor that our members do not experience dissatisfaction at any resort.
As discussed, you will come and see a Consultant at our Head Office on Friday. We look forward to seeing you then.
Warm Regards
The Holiday Club
Good day Mr Liebenberg
Thank you for bringing the matter to our attention.
Please accept our apologies for the inconvenience you experienced on your holiday. Thank you for bringing this to our attention, as we endeavor that our members do not experience dissatisfaction at any resort.
As discussed, you will come and see a Consultant at our Head Office on Friday. We look forward to seeing you then.
Warm Regards
The Holiday Club