CS
Clive S
1 reviews | Active since Mar 2019
05 Dec 2025, 18:47
Down but not out
Recently, the Holiday club had reason to amend a venue booking of mine. While disappointed, I appreciate the caring and professional manner in which it was handled. The Holiday club consultant communicated with me regularly and left no stone unturned in resolving the issue.
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Replies (1)
The Holiday Club's replyOfficial
08 Dec 2025, 08:31Dear Clive
Thanks so much for your thoughtful feedback. While we’re sorry that your booking needed an adjustment, it’s wonderful knowing that our team’s dedication and communication made a positive difference. Our Members are at the heart of everything we do, and we always aim to handle unexpected changes with genuine care and thorough support. We appreciate your understanding and look forward to being of help again soon!
Kind Regards
The Holiday Club
Thanks so much for your thoughtful feedback. While we’re sorry that your booking needed an adjustment, it’s wonderful knowing that our team’s dedication and communication made a positive difference. Our Members are at the heart of everything we do, and we always aim to handle unexpected changes with genuine care and thorough support. We appreciate your understanding and look forward to being of help again soon!
Kind Regards
The Holiday Club
The Holiday Club's reply08 Dec 2025, 08:31
Official
Dear Clive
Thanks so much for your thoughtful feedback. While we’re sorry that your booking needed an adjustment, it’s wonderful knowing that our team’s dedication and communication made a positive difference. Our Members are at the heart of everything we do, and we always aim to handle unexpected changes with genuine care and thorough support. We appreciate your understanding and look forward to being of help again soon!
Kind Regards
The Holiday Club
Thanks so much for your thoughtful feedback. While we’re sorry that your booking needed an adjustment, it’s wonderful knowing that our team’s dedication and communication made a positive difference. Our Members are at the heart of everything we do, and we always aim to handle unexpected changes with genuine care and thorough support. We appreciate your understanding and look forward to being of help again soon!
Kind Regards
The Holiday Club