Cancellation complaint

I have been informed by the holiday Club that I owe them money. I cancelled my holiday club membership before the new year started. I called and then was told to send an email to cancel. I informed the lady that you are going to wait for the new year to start before you respond to my email. And that is exactly what happened. I have been trying to cancel this subscribtion for many years and with no luck. I have 15 points on this membership and im sure it makes up the money and even more. Last year was Covid and they did not have any sympathy for people who had not worked. I cancelled this before the new year started and legally that means i cancelled this stupud ridiculous membership. Now they forcing me to pay them and then they still have the points.