DP
DAPHNEY P
1 reviews | Active since May 2013
19 Apr 2016, 14:29
cancellation
19 March 2016 at umhlanga Durban with karabo mosia we joined the holiday club, the following day on the 20th we went back to karabo to cancel the deal, and she told us to cancel the deal with head office, then i send the head office the email to cancel , and they asked me for all the details and she promised to get back to me, but the Amount of R4347 has been deducted. and havent receive any feed back from the holiday club i have been doing the follow up with Noeline Sayers still no reply from her, when i call them they act is if they having problem with their phones, i want my money returned into the account.<br> <br>
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Replies (1)The Holiday Club's replyOfficial
19 Apr 2016, 15:30Hello DAPHNEYPHALA,
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for your service experience.
We will contact you by end of business today to get further information.
Warm Regards
The Holiday Club
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for your service experience.
We will contact you by end of business today to get further information.
Warm Regards
The Holiday Club
The Holiday Club's reply19 Apr 2016, 15:30
Official
Hello DAPHNEYPHALA,
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for your service experience.
We will contact you by end of business today to get further information.
Warm Regards
The Holiday Club
Thank you for bringing the matter to our attention.
Please accept our sincere apologies for your service experience.
We will contact you by end of business today to get further information.
Warm Regards
The Holiday Club
