DE
Denise E
1 reviews | Active since Oct 2020
19 Sept 2022, 18:04
Cancelation of HOLIDAY CLUB pointd
I have requested that my point be canceled because we are pensioners and can not afford the amount of over R10000. 00. After going through all the options that they gave us we asked to cancel. Received an email now stating that to have our point canceled we need to pay a cancelation fee if R10 834. 08. Once this amount is paid only then will they cancel our points This was never a option when we enquired about this more than a month ago. Holiday can now know that we will not be paying this amount. My membership PLPT 17488 can be canceled.
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The Holiday Club's replyOfficial
20 Sept 2022, 08:26Dear Mrs Engelbrecht
We acknowledge your comments and confirm that a consultant has been in communication with the account holder regarding this matter.
It has been a pleasure providing your family with a number of memorable holidays and we wish you a lovely day further.
Kind Regards
The Holiday Club
We acknowledge your comments and confirm that a consultant has been in communication with the account holder regarding this matter.
It has been a pleasure providing your family with a number of memorable holidays and we wish you a lovely day further.
Kind Regards
The Holiday Club
The Holiday Club's reply20 Sept 2022, 08:26
Official
Dear Mrs Engelbrecht
We acknowledge your comments and confirm that a consultant has been in communication with the account holder regarding this matter.
It has been a pleasure providing your family with a number of memorable holidays and we wish you a lovely day further.
Kind Regards
The Holiday Club
We acknowledge your comments and confirm that a consultant has been in communication with the account holder regarding this matter.
It has been a pleasure providing your family with a number of memorable holidays and we wish you a lovely day further.
Kind Regards
The Holiday Club