mD
monya D
1 reviews | Active since Jul 2016
04 Feb 2026, 08:12
CALL CENTRE AGENTS IS USELESS
HOW MANY TIMES DO YOU NEED TO SEND AN EMAIL TO GET A RESPONSE FROM YOUR RESERVATIONS DEPARTMENT?
MONDAY FIRST TIME. YESTERDAY SECOND TIME
THIS IS NOW BEEN THE LAST 2 YEARS THAT THEY HAVE BECOME MORE AND MORE USELESS!!!!
Helpful (0)
Replies (3)0
Replies (3)
The Holiday Club's replyOfficial
04 Feb 2026, 09:53Dear Monya
Thank you for your review. We sincerely apologise for any delay in communication. We further note that you are not listed as an authorised user on this Membership, however we will be in touch with the primary Member to ensure the inquiry is addressed promptly.
Kind Regards
The Holiday Club
Thank you for your review. We sincerely apologise for any delay in communication. We further note that you are not listed as an authorised user on this Membership, however we will be in touch with the primary Member to ensure the inquiry is addressed promptly.
Kind Regards
The Holiday Club
The Holiday Club's reply04 Feb 2026, 09:53
Official
Dear Monya
Thank you for your review. We sincerely apologise for any delay in communication. We further note that you are not listed as an authorised user on this Membership, however we will be in touch with the primary Member to ensure the inquiry is addressed promptly.
Kind Regards
The Holiday Club
Thank you for your review. We sincerely apologise for any delay in communication. We further note that you are not listed as an authorised user on this Membership, however we will be in touch with the primary Member to ensure the inquiry is addressed promptly.
Kind Regards
The Holiday Club
mD
monya D's updateReviewer Update
04 Feb 2026, 10:07Listen my mother listed me years ago as an authouriZed user.
Get your facts straight
AND STOP CALLING ME AND THEN I CANNOT HEAR YOU! Use a line that connects
Get your facts straight
AND STOP CALLING ME AND THEN I CANNOT HEAR YOU! Use a line that connects
mD
monya D's update04 Feb 2026, 10:07
Reviewer Update
Listen my mother listed me years ago as an authouriZed user.
Get your facts straight
AND STOP CALLING ME AND THEN I CANNOT HEAR YOU! Use a line that connects
Get your facts straight
AND STOP CALLING ME AND THEN I CANNOT HEAR YOU! Use a line that connects
The Holiday Club's replyOfficial
06 Feb 2026, 16:33Dear Monya
Thank you for your feedback and for taking the time to chat to our team regarding your query. We confirm having been in touch to advise you on a way forward.
Kind Regards
The Holiday Club
Thank you for your feedback and for taking the time to chat to our team regarding your query. We confirm having been in touch to advise you on a way forward.
Kind Regards
The Holiday Club
The Holiday Club's reply06 Feb 2026, 16:33
Official
Dear Monya
Thank you for your feedback and for taking the time to chat to our team regarding your query. We confirm having been in touch to advise you on a way forward.
Kind Regards
The Holiday Club
Thank you for your feedback and for taking the time to chat to our team regarding your query. We confirm having been in touch to advise you on a way forward.
Kind Regards
The Holiday Club