sS
salome S
1 reviews | Active since May 2016
06 Aug 2019, 16:15
BAREND AT HOLIDAY CLUB ---- UNRELIABLE AND WASTING MY TIME !!!!!!!!!!!!!!!!!!!!
I HAVE HAD NUMEROUS APPOINTMENTS WITH YOUR STAFF - THIS TIME IT WAS WITH A CERTAIN BAREND - EVERY SINGLE TIME WITHIN 5 MINUTES OF THAT PERSON HAVING TO TURN UP FOR THEIR PRE-ARRANGED APPOINTMENT, THEY ARE SUPPOSEDLY RUNNING LATE AND HAVE TO CANCEL.
I AM FURIOUS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU HAVE WASTED MORE THAN ENOUGH OF MY TIME ----- DO NOT CONTACT ME FOR ANY OF YOUR ZHIT EVER AGAIN.
WE HAVE ALSO SENT A LETTER IN ORDER TO CANCEL THIS ****. TO WHICH WE HAVE NOT HAD ANY REPLY.
WE HAVE BEEN PAYING FOR THE UPKEEP OF YOUR PROPERTIES FOR MORE THAN 30 YEARS ALREADY. WE NO LONGER WANT YOUR ZHIT AS WE CANNOT AFFORD IT - CANCEL THIS WITH IMMEDIATE EFFECT. I HAVE ALREADY INSTRUCTED MY BANK TO RETURN YOUR DEBIT ORDERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (7)0
Replies (7)
The Holiday Club's replyOfficial
06 Aug 2019, 17:05Dear Salome,
Thank you for your post and for taking the time to speak to our consultant.
Please accept our apologies for any inconvenience caused. We will investigate the matter and provide you with feedback.
Kind Regards,
The Holiday Club
Thank you for your post and for taking the time to speak to our consultant.
Please accept our apologies for any inconvenience caused. We will investigate the matter and provide you with feedback.
Kind Regards,
The Holiday Club
The Holiday Club's reply06 Aug 2019, 17:05
Official
Dear Salome,
Thank you for your post and for taking the time to speak to our consultant.
Please accept our apologies for any inconvenience caused. We will investigate the matter and provide you with feedback.
Kind Regards,
The Holiday Club
Thank you for your post and for taking the time to speak to our consultant.
Please accept our apologies for any inconvenience caused. We will investigate the matter and provide you with feedback.
Kind Regards,
The Holiday Club
The Holiday Club's replyOfficial
07 Aug 2019, 15:38Dear Salome,
We confirm that the relevant Marketing Agency have been in contact with you. We trust that the matter was resolved to your satisfaction and we once again apologise for any inconvenience caused.
Kind Regards,
The Holiday Club
The Holiday Club's reply07 Aug 2019, 15:38
Official
Dear Salome,
We confirm that the relevant Marketing Agency have been in contact with you. We trust that the matter was resolved to your satisfaction and we once again apologise for any inconvenience caused.
Kind Regards,
The Holiday Club
sS
salome S's updateReviewer Update
07 Aug 2019, 17:09 NOTHING WAS RESOLVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
INCONVENIENCE ???????????? THAT IS EXACTLY WHAT THE HOLIDAY CLUB IS TO MOST PEOPLE OUT THERE --------------------- A NASTY EXPERIENCE FROM HELL !!!!!!!!!!!!!!!!!!!!!!!
JUST AS I TOLD YOUR AGENT --- NONE OF THE PLACES PER THE VOUCHERS ARE WITHIN REACH !!!!!!!!!!!!!!!
JUST AS I TOLD YOUR AGENT --- NONE OF THE PLACES PER THE VOUCHERS ARE WITHIN REACH !!!!!!!!!!!!!!!
WE WERE TOLD WE WILL BE RECEIVING VOUCHERS FOR FREE HOLDIAY OPTIONS.
NONE OF THOSE VOUCHERS ARE EVEN REMOTELY CLOSE TO BEING FREE !!!!!!!!!!!!!!!!!
IS THIS THE WAY IN WHICH THE HOLIDAY CLUB APLOGISES TO THEIR LOYAL SUPPORTERS ????????????? MAKING THE RECIPIENT OF YOUR INCOMPETENCE PAY FOR YOUR STUFFUPS ??????????????
WHY IN HELL DO YOU AGITATE AND AGRAVATE PEOPLE IN SUCH A DISRESPECTFUL WAY ?????????????????????
HOW MUCH MORE RIDICULOUS CAN YOU BE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NO THANK YOU ---- STICK IT !!!!!!!!!!!!!!!!!!!!!!!!!
ENOUGH ALREADY !!!!!!!!!!!!!!!!!!!!!!!
WE ARE STILL CANCELLING THIS ZHIT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ENOUGH ALREADY !!!!!!!!!!!!!!!!!!!!!!!
WE ARE STILL CANCELLING THIS ZHIT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
sS
salome S's update07 Aug 2019, 17:09
Reviewer Update
NOTHING WAS RESOLVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
INCONVENIENCE ???????????? THAT IS EXACTLY WHAT THE HOLIDAY CLUB IS TO MOST PEOPLE OUT THERE --------------------- A NASTY EXPERIENCE FROM HELL !!!!!!!!!!!!!!!!!!!!!!!
JUST AS I TOLD YOUR AGENT --- NONE OF THE PLACES PER THE VOUCHERS ARE WITHIN REACH !!!!!!!!!!!!!!!
JUST AS I TOLD YOUR AGENT --- NONE OF THE PLACES PER THE VOUCHERS ARE WITHIN REACH !!!!!!!!!!!!!!!
WE WERE TOLD WE WILL BE RECEIVING VOUCHERS FOR FREE HOLDIAY OPTIONS.
NONE OF THOSE VOUCHERS ARE EVEN REMOTELY CLOSE TO BEING FREE !!!!!!!!!!!!!!!!!
IS THIS THE WAY IN WHICH THE HOLIDAY CLUB APLOGISES TO THEIR LOYAL SUPPORTERS ????????????? MAKING THE RECIPIENT OF YOUR INCOMPETENCE PAY FOR YOUR STUFFUPS ??????????????
WHY IN HELL DO YOU AGITATE AND AGRAVATE PEOPLE IN SUCH A DISRESPECTFUL WAY ?????????????????????
HOW MUCH MORE RIDICULOUS CAN YOU BE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NO THANK YOU ---- STICK IT !!!!!!!!!!!!!!!!!!!!!!!!!
ENOUGH ALREADY !!!!!!!!!!!!!!!!!!!!!!!
WE ARE STILL CANCELLING THIS ZHIT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ENOUGH ALREADY !!!!!!!!!!!!!!!!!!!!!!!
WE ARE STILL CANCELLING THIS ZHIT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The Holiday Club's replyOfficial
08 Aug 2019, 14:53Dear Mrs Margestein,
We have referred the matter back to the marketing agency and will revert back to you with feedback once we have received the same.
Kind Regards,
The Holiday Club
We have referred the matter back to the marketing agency and will revert back to you with feedback once we have received the same.
Kind Regards,
The Holiday Club
The Holiday Club's reply08 Aug 2019, 14:53
Official
Dear Mrs Margestein,
We have referred the matter back to the marketing agency and will revert back to you with feedback once we have received the same.
Kind Regards,
The Holiday Club
We have referred the matter back to the marketing agency and will revert back to you with feedback once we have received the same.
Kind Regards,
The Holiday Club
The Holiday Club's replyOfficial
15 Aug 2019, 11:24Dear Mrs Margestein,
As per the discussion between Mr Margestein and our consultant, Mr Margestein confirmed that the Marketing Agency did provide you with further feedback and that the matter has now been resolved.
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
As per the discussion between Mr Margestein and our consultant, Mr Margestein confirmed that the Marketing Agency did provide you with further feedback and that the matter has now been resolved.
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
The Holiday Club's reply15 Aug 2019, 11:24
Official
Dear Mrs Margestein,
As per the discussion between Mr Margestein and our consultant, Mr Margestein confirmed that the Marketing Agency did provide you with further feedback and that the matter has now been resolved.
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
As per the discussion between Mr Margestein and our consultant, Mr Margestein confirmed that the Marketing Agency did provide you with further feedback and that the matter has now been resolved.
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
sS
salome S's updateReviewer Update
09 Oct 2019, 22:39Thank you for resolving this matter in an acceptable manner.
Have a good day.
Have a good day.
sS
salome S's update09 Oct 2019, 22:39
Reviewer Update
Thank you for resolving this matter in an acceptable manner.
Have a good day.
Have a good day.
The Holiday Club's replyOfficial
10 Oct 2019, 08:47Dear Mrs Margestein,
It's a pleasure!
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
It's a pleasure!
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
The Holiday Club's reply10 Oct 2019, 08:47
Official
Dear Mrs Margestein,
It's a pleasure!
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club
It's a pleasure!
Should you require any further assistance kindly contact our Member Services department.
Kind Regards,
The Holiday Club