Bad Service INDEED

Item: The Holiday Club
Rating: 1
Author: Phyllis S

Made an inquiry for my holiday the next thing I'm booked without my confirmation, how's that for service.

Helpful (0)

Replies (3)

Phyllis S's updateReviewer Update

04 Jan 2018, 10:43

The agreement was that I'll confirm as soon as the people I'm traveling are OK with the dates, the next thing the reservation is booked. How's that for service.

Phyllis S's update04 Jan 2018, 10:43

Reviewer Update

The agreement was that I'll confirm as soon as the people I'm traveling are OK with the dates, the next thing the reservation is booked. How's that for service.

The Holiday Club's replyOfficial

04 Jan 2018, 12:18

Good day Miss Serumula,

Thank you for your post.

We confirm that you have spoken to one of our Member Services Consultants and that the query has been logged for further investigation. We will provide feedback as soon as possible.

Regards,

The Holiday Club

The Holiday Club's reply04 Jan 2018, 12:18

Official

Good day Miss Serumula,

Thank you for your post.

We confirm that you have spoken to one of our Member Services Consultants and that the query has been logged for further investigation. We will provide feedback as soon as possible.

Regards,

The Holiday Club

The Holiday Club's replyOfficial

04 Jan 2018, 14:44

Good day Miss Serumula,

We confirm that we have been in contact with you and we trust the matter has been resolved to your satisfaction.

Regards,

The Holiday Club

The Holiday Club's reply04 Jan 2018, 14:44

Official

Good day Miss Serumula,

We confirm that we have been in contact with you and we trust the matter has been resolved to your satisfaction.

Regards,

The Holiday Club