kS
koos S

1 reviews | Active since Dec 2015

06 Dec 2015, 09:12

bad hygene

Place is dirty,fridge does not work,no cold water, tv does not work<br> <br>

0
Replies (1)
The Holiday Club
The Holiday Club's reply07 Dec 2015, 06:36
Official
Hello koos swart,

Thank you for your comments - we are so sorry to hear that the unit is not up to the standard that you are accustomed to. We will contact the resort to find out if your concerns have been addressed.

Guest's feedback is imperative to ensure that all expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly when we are doing wrong. We will contact you during the course of the morning.

Regards

The Holiday Club