Appalling After Sales Service!!!

My husband & I signed a contract with The Holiday Club on the 11th of August 2015. I had called the number provided to me by our Sales Consultant (Waheeb Boomgaurd) before the end of that week. But that number took me to their call center *** and not to him directly. The lady at the call center gave me his cell number which does not ring and the message 'call failure' comes up. I tried since then to contact Waheeb to clarify a questions I had about our contract but could not do so. I called the call center again this week asking for him saying that my call does not go through to his cell. Apparently he does not have an e-mail address either but I should leave my details with her so he can call me back. Not sure how this would have been possible as I was told that there is no land line at his office. That very day (27 Aug), I e-mailed The Holiday club asking them to cancel my contract - no response from them. I then e-mailed Realtime Marketing asking them to acknowledge receipt of my mail to cancel membership. I received a response from RealTime Marketing today saying that I cannot cancel my contract as we can only do so within 5 days of signing the contract!!!