CC
Celani C
1 reviews | Active since Apr 2016
24 Aug 2026, 13:21
After more than 20 years of membership with the Holiday Club I have decided to cancell my membership
After more than 20 years of membership with the Holiday Club I have decided to cancell my membership. For the past 6 days (from 18 August 2026), I have been reaching out via telephone and e-mail to . To say it has been frustrating would be an understatement. After numerous e-mails and calls their assigned consultant (bar the one call answered on Fri 21st) my instruction is yet to finalized. This is the worst service I have ever received from any company when trying to cancell a service. Instead of trying to ensure I walk away happy, it seems like they hell bent on ensuring that I never recommend their membership to anyone in future.
Helpful (0)
Replies (1)0
Replies (1)
The Holiday Club's replyOfficial
24 Aug 2026, 15:33Hi Mr Cele, thank you for your review and for your loyalty over the past 20 years. We're so sorry for any frustration caused and appreciate the opportunity to address your concerns. We can confirm that our team has been in touch to finalise your request, and we're here to assist if there's anything else you need help with. Take care!
The Holiday Club's reply24 Aug 2026, 15:33
Official
Hi Mr Cele, thank you for your review and for your loyalty over the past 20 years. We're so sorry for any frustration caused and appreciate the opportunity to address your concerns. We can confirm that our team has been in touch to finalise your request, and we're here to assist if there's anything else you need help with. Take care!