AO
Annemarie O

1 reviews | Active since May 2015

07 Sept 2016, 07:49

55% levy increase!

<p>I received an email on 5/9/2016 advising me that my debit order will increase from R510.00p/m to R790.60p/m effective 1/10/2016!</p> <p>This is an increase of over 55%! </p> <p>I have sent an email querying this but have not had the courtesy of a reply as yet to explain this.</p>

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Replies (2)
The Holiday Club
The Holiday Club's reply07 Sept 2016, 08:54
Official

Good day Annemarie

Thank you for bringing the matter to our attention.

Our mission at The Holiday Club has always been to provide quality accommodation with exceptional service to all our members.

We will investigate the matter and a consultant will contact you by end of business today.

Kind regards

The Holiday Club

The Holiday Club
The Holiday Club's reply22 Sept 2016, 11:13
Official

Good day Annemarie

We confirm you were contacted and the matter was discussed with you.

Thank you for your cooperation on the matter. We truly value your business and appreciate your prompt payments.

Kind regards

The Holiday Club