SJ
Shereen J
1 reviews | Active since Aug 2026
24 Aug 2026, 12:02
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I won a 4 night stay with The Holiday club in June 2026. I was given a voucher and I was told to register it with them. I was told to pay R399 (so called admin and cleaning fee) and then they will contact you with the dates as when you can go. This was valid until end September 2026. I left several messages and what's app the office in Blouberg they all just ignoring my messages. I need to complete my leave form if I need to take a week in September.
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Replies (3)
The Holiday Club's replyOfficial
24 Aug 2026, 16:07Hi Shereen, thank you for your feedback. We are really sorry for the delay you experienced, and understand how important it is to finalise your travel plans. Our team has since been in touch to assist you with this, and we wish you all the best for your upcoming trip 😊.
The Holiday Club's reply24 Aug 2026, 16:07
Official
Hi Shereen, thank you for your feedback. We are really sorry for the delay you experienced, and understand how important it is to finalise your travel plans. Our team has since been in touch to assist you with this, and we wish you all the best for your upcoming trip 😊.
SJ
Shereen J's updateReviewer Update
25 Aug 2026, 12:54The Holiday club contacted me and hour after my review.
I was totally amazed how well and professional they were and sorted out my issue. I am now a happy client thanks to Latha at the Holiday Club.
I was totally amazed how well and professional they were and sorted out my issue. I am now a happy client thanks to Latha at the Holiday Club.
SJ
Shereen J's update25 Aug 2026, 12:54
Reviewer Update
The Holiday club contacted me and hour after my review.
I was totally amazed how well and professional they were and sorted out my issue. I am now a happy client thanks to Latha at the Holiday Club.
I was totally amazed how well and professional they were and sorted out my issue. I am now a happy client thanks to Latha at the Holiday Club.
The Holiday Club's replyOfficial
25 Aug 2026, 16:51Hi Shereen, thanks so much for your response. We're glad that our team could help resolve your query, and we hope to be of help in the future!
The Holiday Club's reply25 Aug 2026, 16:51
Official
Hi Shereen, thanks so much for your response. We're glad that our team could help resolve your query, and we hope to be of help in the future!