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Caroline H

1 reviews | Active since Feb 2010

01 Feb 2022, 08:54

Hobby Group Order Cancellation

I received a call from a Telemarketer and signed up for one of their Drone offers. The 1st Debit order went through successfully. When I advised my husband of the purchase , he was not interested in a Drone. I phoned Bianca from the Hobby Group and she gladly cancelled the order and put through a refund.

Customer service was great and I had no hums and haa's :)

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Replies (1)
The Hobby Group
The Hobby Group's reply04 Feb 2022, 13:10
Official
Hi Caroline

We are so delighted to hear this! We will mention this to her. Please let us know if there is anything we can assist with in future.

Warm Regards,
THG