YS
Yolanda S

1 reviews | Active since Apr 2022

11 May 2022, 15:23

Annoying consultant...

I was introduced to The Hobby Group by Platinum Life, a business and company whom I LOVE...but recently, 5 calls to be exact, I've been "harassed" by one consultant (who is apparently a Drone Connoisseur but clearly not good with client relations). He tried to sell me a Drone superscription service which I politely declined...he kept calling me and I kept declining...

Yesterday he asked me why I don't want to take out a subscription and where my financial piorities are, I mean like ***?!

He called me literally a few minutes ago, again I declined and then he just hung up on me...

To conclude, I LOVE Platinum Life, but The Hobby Group will lose clients if there consultants are rude and harassing potential clients. I've ordered a product from them in the past and I has no problems with them, but this guy...eish, he'll bring The Hobby Group's name into great disrepute if he doesn't respect other people's choices.

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Replies (1)
The Hobby Group
The Hobby Group's reply13 May 2022, 10:00
Official
Hi Yolanda

We are so sorry to hear about your experience. We would love to look into this so that we can prevent this from happenng again. Kindly send an email with your contact details to i n f o @ t h e h o b b y g r o u p . c o . z a so that we can investigate further.