My sister ordered a weave from the hair lounge SA, she found them on tik tok

My sister ordered a weave from the hair lounge SA, she found them on tik tok. She corresponded with them via WhatsApp and spoke to Palesa. She was given all the information on how to order. After paying, she asked for a tracking number only to find that she got blocked. Please stay away from that page. They are based in Port Elizabeth