NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About The Grove Mall
How is The Grove Mall rated on Hellopeter?
Hellopeter has tracked The Grove Mall across 37 reviews. The Grove Mall hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used The Grove Mall? Write a review to help others decide.
Recent reviews (2)
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Share Your Experience1 reviews | Active since May 2025
**** at ocean busker the groove mall.
There’s a **** happening at ocean basket the groove mall by two ladies working there by the name of Melody and the cashier. Melody manipulated the paper roll machine after I entered the pin , she let me pay again . She said my bill is no longer on the system that means the money went through, when I ask if she let me pay twice she said there’s no way I can pay twice. I immediately checked my banking app and she billed me twice and she said I’ll be refunded without saying who would refund me and when. When I showed her she billed me twice without any remorse she told me I will be refunded. From there she went straight to the cashier and brought my refunnd. What surprised she immediately went to the cashier and brought my refund as if she. planned this. I worn people to be very careful when paying at ocean busker the groove mall they need to be careful when paying with the card.
1 reviews | Active since May 2025
**** at ocean busker the groove mall.
There’s a **** happening at ocean basket the groove mall by two ladies working there by the name of Melody and the cashier. Melody manipulated the paper roll machine after I entered the pin , she let me pay again . She said my bill is no longer on the system that means the money went through, when I ask if she let me pay twice she said there’s no way I can pay twice. I immediately checked my banking app and she billed me twice and she said I’ll be refunded without saying who would refund me and when. When I showed her she billed me twice without any remorse she told me I will be refunded. From there she went straight to the cashier and brought my refunnd. What surprised she immediately went to the cashier and brought my refund as if she. planned this. I worn people to be very careful when paying at ocean busker the groove mall they need to be careful when paying with the card.
1 reviews | Active since Dec 2025
Poor service, and prioritizing white customers.
I waited for a menu for more than 25 minutes, next thing the waitor Kenny arrived & asked what do I need. I asked for a menu since I am looking for a smoothie, he asked me if I would eating anything else. I informed him that I am not sure yet since I am waiting for a client. He never came back, 45 minutes later after waiting & waiting another waiter came Pesalome & helped. Strangely all fellow customers are all served immediately on arrival. All are Whites, so I am not sure if it's today only or this is what Woolies do.
1 reviews | Active since Dec 2025
Poor service, and prioritizing white customers.
I waited for a menu for more than 25 minutes, next thing the waitor Kenny arrived & asked what do I need. I asked for a menu since I am looking for a smoothie, he asked me if I would eating anything else. I informed him that I am not sure yet since I am waiting for a client. He never came back, 45 minutes later after waiting & waiting another waiter came Pesalome & helped. Strangely all fellow customers are all served immediately on arrival. All are Whites, so I am not sure if it's today only or this is what Woolies do.