Poor Management

<p>I initially signed up for three contracts. I wanted to settle the entire amount upfront only to hear that I cannot sign up without a monthly debit order. So, I didn't have a choice but to sign up with a debit order. The sale consultants at golf village signed the agreement and they captured my banking details. For the first three months, everything went well. Thereafter I saw only two of the debit orders of the initial three I signed up for went through. I requested at the reception that this should be resolved. They informed me that they will take my contact details and someone will contact me. I didn’t receive a call from them. 2 to 3 months later an attorney firm phoned my wife, informing her that she will be blacklisted. I followed up with the attorneys, the golf village handed us over for not paying, without informing us or without calling us back on an issue already reported, from our side to them. After many emails and phone calls, the golf village inform me that the error was on their side, because all three debit orders were initially correctly completed by them, they however loaded it incorrectly onto the system. Thereafter I requested that all three contracts be cancelled due to bad service. I was informed by management that the contract would be cancelled with immediate effect. One month later, another debit order was taken from my bank account. I requested management to refund me for the mistake on their side. To date I have sent them plenty of emails without any success. This is really the worst service provider ever.</p>