Service booking

Pathetic service I received an SMS regarding my vehicle to be serviced. I struggled a few days to get through to get a booking but the line is always unavailable. Finally today I get through and the lady who answered politely took my details as the was no answer at the booking/servicing department. Later on Roxanne called me being very rude and did not listen to what I was saying because according her I am not important as I am not an essential worker, she will be responsible for the vehicle if anything happens to it as it is due for a service. My husband and daughter are both essential workers who has work permits. Roxanne rudely just dropped the call in my ear as I was explaining to her one of them can bring in the vehicle!!!! I AM VERY DISAPPOINTED IN TOYOTA EMPLOYING PEOPLE SO RUDELY AND DRAGGING THE BRANDS NAME INTO THE MUD!!!!

PATHETIC SERVICE!!!!! NOT THE FIRST TIME THIS BRANCH HAS TREATED ME THIS BADLY!!!!