EM
Eveline M
1 reviews | Active since Apr 2015
17 Aug 2019, 14:55
Angry customer
I bought The Toyota fortuner collection was 20th of May 2019. Now the car I had to take it back for service I was told the brakes need to be replaced the car is not even 6 month tI was quoted +-R2000 then I told the lady that this car is not even 3 month but I must change the brakes. Is it not supposed to be change before I receive the car. I phone the manager Rudy he said he will investigate even now I'm still waiting for him to call me back. I'm not happy with their service att all and the head rest it has a strach that might pill when time goes on I just resent notice that because it's at the back seat.
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Rand Stadium Toyota the Glen's replyOfficial
27 Feb 2020, 10:36Hi Eveline, sorry to hear about this, i vehicles normally have an automark check to prevent this from happening . we will investigate as to why this occurred. Rudi has left our employ. can you advise if he has sorted the matter. we are happy to offer a service discount voucher for next service.
Rand Stadium Toyota the Glen's reply27 Feb 2020, 10:36
Official
Hi Eveline, sorry to hear about this, i vehicles normally have an automark check to prevent this from happening . we will investigate as to why this occurred. Rudi has left our employ. can you advise if he has sorted the matter. we are happy to offer a service discount voucher for next service.