No Response on current cover, wrong debit order amounts and false covers!
<p>After my broker left the company, no information was given as to who will take over my insurance. Mail sent on 15th January without any response. Forward again on 02 February - lady phones a week later to say she will mail me. It is the 20th of February. Still no response.</p> <p> </p> <p>What will happen if I am in an emergency and no one answers! Worst service ever. If no response by the end of month, I will cancel this service. </p> <p> </p> <p>Also, from the start, the wrong amount was debited from my account. Still not corrected or refunded. </p> <p> </p> <p>Contract also states I am covered for HOME DRIVE SERVICE, but when I actually needed it, I was informed I was not insured. </p> <p> </p> <p>Why am I paying for something that does not exists?</p>