AS
Anonymous S

1 reviews | Active since Jul 2024

25 Jul 2024, 18:56

Great service, a wonderful team that made my vision for my 21st come true

Great service, a wonderful team that made my vision for my 21st come true. They were always willing to meet up for meetings regarding my party and were ready to change things at the last minute to accommodate my needs better. One negative is that their finance department was difficult to deal with, lacked empathy, and not customer focused. Dealing with their finance people was not a pleasant experience. Other than that, the food served on the day was good and served in adequate quantities. The waiters on the day, Sakhile and the entire team on the floor were very easy to talk to and made the day one to remember.

0
Replies (1)
The Garden Venue
The Garden Venue's reply27 Jul 2024, 00:24
Official
Dear Anonymous, 
Thank you for leaving us with a 4 star rating!

We are so pleased you enjoyed our warm and friendly welcome.

Kindly note that your feedback has been passed on to the respective teams, to see if improvements can be made.

We look forward to welcoming you back again!

Best regards,
The Garden Venue Hotel