SZ
Samkelisiwe Z

1 reviews | Active since Aug 2018

02 Apr 2022, 12:15

Dream Wedding Venue

I had my wedding at the garden venue just a week ago and my family and friends still cannot stop talking about how beautiful everything was. I was treated like a queen by Asa and her amazing team Beth and Faith. Asa made time whether day or night and she made my vision a reality. Asa you have been like a big sister to me over the last 6 months planning with you. Kea thank you for everything as well. You treated my husband and I like we were your only clients and that is what made it all feel that much more special. Carlos you were the best from day one thank you for your spirit of Ubuntu. Tumi at reception thank you so much for making me feel at home when I had to check into my room the day before my wedding. The food was just as lovely, thank you to the Chef. DJ Mat you worked with our playlist so well even when we gave you songs that you couldn’t Shazam you were open to adapting for us. Thank you to everyone from the team you are all so amazing from the facilities team and security guard to the team in the kitchen. You all played such an important role in making our day beautiful. You all deserve 5 stars but I’ve given an overall rating of 4 stars due some maltreatment from management at the venue we hope the service and level of professionalism from management improves towards clients as this also has an impact on the overall experience of the Garden Venue Boutique Hotel. Other than that we are happy all round.

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Replies (1)
The Garden Venue
The Garden Venue's reply02 Apr 2022, 13:59
Official
Dear Samkelisiwe

Greetings from The Garden Venue Boutique Hotel. 

Thank you for leaving us with a great rating and such excellent feedback!

We are delighted to hear that you enjoyed your wedding celebrations with us and loved our team and award-winning venue.

We appreciate your kind words and full feedback and hope to have the pleasure of welcoming you back to The Garden Venue in the near future.

Warm Regards,
Wedding  Team at The Garden Venue Boutique Hotel