NS
Nonkululeko S

1 reviews | Active since Nov 2022

08 Nov 2022, 23:19

4 stars for TheGardenVenue :)

Hosted my 30th birthday celebration there. I want to say a HUGE THANK you to Simba and his team. Simba was absolutely amazing to me. He made my day magical. The food was great. The service on the day from Simba and his team was impeccable. The decor was on point. Simba and his team went beyond and above. The venue and its gardens are absolutely beautiful.

I do want to mention that I didn't have a great experience with the people in Accounts. They did not give me any of the things I wanted (and having paid everything and on time btw), until Simba and his direct line manager saved the day. So grateful to those two!!

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Replies (1)
The Garden Venue
The Garden Venue's reply09 Nov 2022, 21:31
Official
Dear Nonkululeko,

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad feedback. We are sorry that your experience fell short of expectations. Your feedback is very helpful in our process in striving for excellence in all areas. 

Thank you.

Kind regards,
The Garden Venue.