Don't Garage Door Za, Bad Client Care, Bad Supplier Reputation

It was in our most unfortunate situation to have received the worse client care communication from "The Garage Door ZA".

An hour before the installation time on a Saturday morning do we hear from them that the motors component packed up the night before and they need to organize it from the supplier, Next message we received they informing us that their suppliers employees are "Hung over or still drunk" and "Anyhow best get a new one".

I eventually am able to make telephonic contact, whereby i explain that payment has already been made is there anything that we are able to do to complete the installation, so we make a plan for the coming Tuesday. Moments later both myself and parents receive a message "I kinda dont like money been thrown in my face" and they wanted to give us the money back, which stupidly we resolve the childish issue.

Now expecting the installation Tuesday morning and we receive another excuse on Tuesday morning that "According to your your mum you weren't available", which was a complete lie. They informed us they will give us a call later the day, but every time we called they were always "Up the ladder".

Nearing to the end, they inform us they will come the next day as they have no plans "and it will definitely be in the morning". Never to mention that they promised my parents they would come the Tuesday evening no matter the time, however once again and third time not lucky waiting through another beautiful morning, in the afternoon my parents received a message, "with unforeseen circumstances we are not able to install the motor".