********** Service and Management

We went to the Bistro last night for a drink. Waited 45min before complaining to management to get some form of service to order a drink. We then sat for 90min with the waitron not returning once to see if we wanted anything else. When I complained about the lacking service to the manager, the waiter first fed some lie about me not being at the table when she came to check up on us, and the manager then fed us some story about there only being 2 waiters on duty and that the problem is with senior management and not Thiers. After being a waiter, if you have 7 tables on a slow evening, there is no reason for lacking service. It costs nothing to check on your tables, let alone serve new tables. It takes a special type of person to spin on a slow evening and an even worse manager to try throw blame around instead of apologizing and trying to fix the problem. This is the 2nd time this month I've had to complain to management level about the ********** service delivery of this restaurant.