MN
Mashudu N

1 reviews | Active since Jul 2022

16 Dec 2024, 22:55

Worst service I don’t recommend anyone to buy from them

I am extremely disappointed and frustrated with the continued lack of resolution regarding my order and the refund you promised. Despite my repeated attempts to resolve this—most recently when I called your office and spoke to one of your staff—I have been given nothing but false assurances.

When I was first told the refund would take 48 hours, I trusted your company. Now, two weeks later, I’m still waiting, and no money has been refunded to my account. This delay is not only unacceptable but also reflects very poorly on your business. Frankly, the way this has been handled feels like a **** why can’t we pay online ? But I just deposit money using bank details provided on the wen

It’s completely unprofessional to treat customers this way. I trusted you, and now I feel misled. This entire experience has been frustrating, and if this situation is not resolved immediately, I will have no choice but to take further action to ensure this doesn’t happen to others.

I expect a full refund within the next 48 hours, and I expect a direct response confirming when the payment will be processed.

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Replies (3)
MN
Mashudu N's update19 Dec 2024, 11:42
Reviewer Update
Is this how you treat people ? The level of service offered is very poor even landline doesn’t go through sometimes and will be told it’s network but they in Sandton, you guys don’t know client services I’d recommend you attend some classes about it.

Give me back my money 💰
MN
Mashudu N's update19 Dec 2024, 13:39
Reviewer Update
I need my refund back, it’s been weeks of waiting with no communication at all.
MN
Mashudu N's update11 Nov 2025, 22:47
Reviewer Update
can this people give me back my money please cause they failed to deliver my massage machine 🙃😡😡😡😡😡since last year have been waiting