NON delivery DESPITE Promises!

On October 16th I wrote a scathing review here because having ordered and paid for my item on 2 October, nothing had been received, and I had been ignored on all of The Gadget Shop's support channels despite multiply requests for answers.

When I told the "chat" lady, Claudine that I had reviewed her on HelloPeter, she rep**** almost immediately with an apology and said my delivery had been rescheduled to Friday 18 October. I thanked her, assuming the delivery would take place as promised by her.

Guess what, NOTHING was delivered on the 18th and I have subsequently tried several times over the past two days to get an answer or response from Claudine to NO EFFECT. I have been completely ignored again.

Why is it so difficult to communicate? If there is an issue, inform the Client.

As per my previous review, this is theft! You cannot pay with a credit card on their website you HAVE TO DO AN EFT INTO THEIR BANK account. Which means we do not have the support of the bank to reverse the charge in cases like this! Maybe this is the reason, because they can't fulfil their orders!???

Disgusted and Disappointed!