AWFUL CUSTOMER SERVICE DO NOT USE

DO NOT USE THIS PROVIDER. I ordered phones and paid almost 3 weeks ago as I needed the phones by Monday this week. I was promised once I had made my payment that I would have them by Monday. Well I'm still waiting. On Monday I called to discover they had not even processed my payment. I was then promised they would arrive today. But an hour ago they wrote and said it will only happen on Friday. You cant get them by phone, the emails I sent to the help desk were never answered and the chat person was inefficient, didn't respond and when she did it was just well that is what is happening we will do no more for you. "customer-focused online shop " my foot. DO NOT USE THESE PEOPLE