1 reviews | Active since Aug 2017
FUN COMPANY - BAD SERVICE AND TERRIBLE VALUES
My girlfriend and I went to the Grove on Monday Evening to play a game of bowling. The price of the bowing was R60 p.p and another R10 for the card. I gave the cashier a R200 note and said that I JUST want to pay for a round of bowling for my girlfriend and I.
The cashier handed over the card and when I asked for change she said she had put the remainder of my cash on the card - I politely asked if she could reverse the money on the card, but simply refused and insisted that I told her to transfer the full amount.
The manager was called and the cashier explained that I she had "explained to me" that once money is transferred It cannot be taken out and I had told her to put ALL of the money on the card. When I told the manager that that is not true he also refused to refund me my money, .
I did not explicitly nor did I tacitly imply that I wanted that amount on the card ,I stated that I wanted a game of Bowling and I would like change.
I feel that I should not be held liable for a cashier's mistake and it should NOT happen to anyone is quite annoying.
