CP
Cedric P

1 reviews | Active since Aug 2017

29 Aug 2017, 16:01

FUN COMPANY - BAD SERVICE AND TERRIBLE VALUES

My girlfriend and I went to the Grove on Monday Evening to play a game of bowling. The price of the bowing was R60 p.p and another R10 for the card. I gave the cashier a R200 note and said that I JUST want to pay for a round of bowling for my girlfriend and I.

The cashier handed over the card and when I asked for change she said she had put the remainder of my cash on the card - I politely asked if she could reverse the money on the card, but simply refused and insisted that I told her to transfer the full amount.

The manager was called and the cashier explained that I she had "explained to me" that once money is transferred It cannot be taken out and I had told her to put ALL of the money on the card. When I told the manager that that is not true he also refused to refund me my money, .

I did not explicitly nor did I tacitly imply that I wanted that amount on the card ,I stated that I wanted a game of Bowling and I would like change.

I feel that I should not be held liable for a cashier's mistake and it should NOT happen to anyone is quite annoying.

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