Unhappy

I have bought The Fudgemaster’s fudge for about 3 months to resell at food markets. It was nearly impossible to get hold of them to place an order and their admin staff never gave me any feedback on my pending orders once I could place an order. The waiting game was really frustrating as they also never answered any phone calls. Needless to say, I then decided to stop buying anything from them. As their first invoice had an inclusive refundable deposit of R1000 for all marketing goods to use at food stalls, I then contacted the new owner that took over in September 2018, to cancel my account and return the marketing material and then receive my deposit. I contacted him early January 2019. He did not even know that I was ever a client of The Fudgemaster. He then asked for photos of the material that I have witch I sent immediately. After 6 weeks of making promises of sending couriers to collect the goods and yet a few more unanswered questions, I now have abselutely no faith or respect for these people and their lack of business ethic. I still have no refund, and am still in posetion of the marketing material that I cannot use anymore. What to do? I’m an unemployed mother and want my money to be able to pay other important things...Help!