You should be out of Business

It is quite clear that bad service is their style. Again I was called in to collect my phone from the fix yesterday, when I got there a so called new phone was produced but this phone could not switch on. Joe told me that he will return the phone to the supplier and request for another phone but can not tell when I will have the phone back. I am convinced that the Fix has no clue of what customer service is and seriously need proper training . I have paid for a phone which I do not possess, I get empty promises , I have been called twice to collect a phone that s not working, in both instances I have wasted my time and petrol un necessarily. For crying out loud can somebody at this company catch a wake up. I am now going to lay a consumer complaint against The Fix watch the space.....