KS
Keisha S
1 reviews | Active since Oct 2020
27 Sept 2022, 15:38
Wrong item received , incorrect packaging
I placed an online order via TFG (the Fix) and collected my parcel today. Upon opening it, I received the incorrect item, and instead of receiving a dress I received a men’s joggers. I was anticipating on wearing the dress for an event taking place this week, but to my disappointment I received a men’s joggers. This is unacceptable and disappointing.
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The FIX's replyOfficial
27 Sept 2022, 16:18Hi Keisha Sardien
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Best regards,
The FIX's reply27 Sept 2022, 16:18
Official
Hi Keisha Sardien
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Best regards,