1 reviews | Active since May 2022
Wrong item delivered when ordering online
I am so defeated with the Fix and the TFG group. I placed an order with order number P*** on Sunday for a lime plisse shirt online with SKU***2 on the 26 November 2022.
Today upon collecting my parcel at the store they delivered a yellow oversized tennis ball with SKU****2109. TFG is my favourite store, but receiving something you did not order is defeating specially when you had planned to wear it over the weekend.
Stay away from ordering online from the Fix, the convenance of online ordering and getting the correct order seem to not exist with them.i am so defeated to a point where I do not even have the energy to return the good
I do not know if they were affected by the demand of black Friday. However this is disappointing from my favourite go to store for online purchases. Il
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Best regards,
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Best regards,
I doubt my issue will be resolved😥😥.if the item I had ordered was out of stock a heads up would have been great. Instead of changing my order and not even giving me the same colour🤦🏾♀️🤦🏾♀️🤦🏾♀️ Yellow and lime are not the same!
I doubt my issue will be resolved😥😥.if the item I had ordered was out of stock a heads up would have been great. Instead of changing my order and not even giving me the same colour🤦🏾♀️🤦🏾♀️🤦🏾♀️ Yellow and lime are not the same!
Apologies, your call has been escalated to the Online Team.'
Kind Regards
The FIX Team
Best regards,
Apologies, your call has been escalated to the Online Team.'
Kind Regards
The FIX Team
Best regards,