1 reviews | Active since Nov 2016

26 Nov 2016, 10:55

Worst customer service

<p>This morning I went to The Fix in gezina galleries pretoria to return a white top and bottom. The cashier told me their services was told down so I left. An hour later I went and everything was up and running. I found another cashier, she told me she will not assist me because I'm returning white clothing. She told me I should go back to the store where I bought them and return them there. This is not on their return policy. I'm extremely disgusted and disappointed with the service and I'll never buy there again. I'll definitely advice my parents to close their account with this store. </p> <p> </p>

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Replies (1)
The FIX
The FIX's reply26 Nov 2016, 14:26
Official

Hi Gee

Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.

Regards,

The Fix team