Unprofessional service

<p> I had purchased an item from the FIX Mall of the South, which did not fit me properly so i took it back to return. I took the item to the till and the cashier told me I could walk around and when I was done I could come to the till. I ended up picking something else which was of lower value and asked for a refund on the balance , the lady lost my receipt and made wait extremely long while she looked for it and if that wasnt unprofessional she made me feel bad for wanting the money as she said she would need to borrow the money from someone. I ended up taking a gift card which i didnt even want . This is completely unacceptable.</p>