Unpleasant customer experience at The Fix - Bluff Durban

This is the second occasion I visited the Bluff branch to process a return and was turned away due to them not having cash. I visited on Sunday 21/07/2024 at 12:00 and was turned away , my partner visited them today 25/07/2024 at 14:00 and was tuned away for the same reason. If the store is cashless then they should say so. I called to speak to the Manager, Nomzamo and she advised that her float is R150.00 .That is insane for a reputable store . Please give this store a miss if you're looking for a cash refund, honesty and integrity.