1 reviews | Active since Mar 2014
Unhappy and feeling ******
So today i went to clearwater mall and i saw red boots that i loved and they were on sale for R189 i think i then asked asked one of the employees at the shop for a size 5 , i was then advised that they do not have size 5. I requested that she checked on the system if other mall have the size which she did an told me that the fix in newtown junction has the size.
We then contacted The fix in Newtown junction to set aside.
When we collect the show from newtown junction the price was nolonger that which i saw the shoe in it was now R299.
The person i sent to college the shoe on my behalf was told that the sale is now over but to my surprise it was few hours later when I collectEd the shoe, how do prices change materially in a matter of hours
Good day Thembekile
We are sorry to hear of your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for The Fix Newtown Junction to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able. Thank you.
Kind Regards
The Fix Team
Good day Thembekile
We are sorry to hear of your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for The Fix Newtown Junction to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able. Thank you.
Kind Regards
The Fix Team
