1 reviews | Active since Feb 2017
Unbelievable customer service.
<p>Today visit to the fix made my day a living he'll,what a disturbing service one gets when in request for assist. the service I received today is highly unacceptable and disappointing. I return a small size gift shoe,all I get at The fix both greenacares store is no one was willing to assist me,stuff where too busy chatting to one another, i left that first store to the other one same store in one mall different location. to arrival thinking I'll be treated differently,to my surprise I got the same thing,stuff where too busy to continue with their decoration that to serve us customers in the store. eventually I had to buy something I don't want becouse there's no one to check whether the have perfect size I needed in any store. truly and deeply disappointed.</p>
Hi Sihle,
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The FIX team
Hi Sihle,
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The FIX team
thank you Management. will surely visit again,hoping things will not be the same.
thank you Management. will surely visit again,hoping things will not be the same.
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team
Hi Sihle,
Thank you very much for your feedback. We will definitely take this up with the store staff member to find out what had transpired when she telephoned you.
Please accept our apologies for any inconvenience caused, we will ensure this does not happen again.
Regards,
The FIX Team