SP
SARAH P
1 reviews | Active since May 2020
28 May 2023, 10:39
The mighty Nthabiseng
On the 27th May 2023 I went to the fix soshanguve crossing to cancel my lay-bye because my first born son didn’t want clothes anymore. So I bought 2 t- shirt for my other son and I used a debit card to pay. After paying I asked the cashier to please cancel my lay-bye then she went to her manager Nthabiseng. When the cashier came back, she said to me that the manager said she must tell me that they are offline. What I know is that if they were indeed offline, the cashier would have told me from the onset that they were offline so they were lying. I hate these local malls because the staff always treat clients like idiots.
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Replies (1)The FIX's replyOfficial
28 May 2023, 14:59Hi Sarah Pholwane
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
The FIX's reply28 May 2023, 14:59
Official
Hi Sarah Pholwane
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
