LM
Lesego M
1 reviews | Active since Oct 2022
15 Dec 2022, 16:11
The Fix Witbank
I received the worst customer service from Mbali in The Fix Witbank. I wanted to buy sandals and they were the last ones in stock and had no tag. I had to wait in line for almost 30mins whilst I was running late to work, I am a health worker for goodness sake. The lady assisting me was actually cordial as she tried to find the shoes and even asked thee Mbali for assistance but she kept ignoring her and it took her looooong cause I’m assuming she’s not fami**** with the system. Worst service and I’m definitely not returning. All this time she was giving me attitude saying why am I in a hurry their need to do their job in peace. She was even backchatting me in Zulu
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Replies (1)The FIX's replyOfficial
15 Dec 2022, 18:24Hi Lesego Matheba
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
The FIX's reply15 Dec 2022, 18:24
Official
Hi Lesego Matheba
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our field team and you will be contacted shortly.
Kind Regards
The FIX Team
