SE
Stacey E

1 reviews | Active since May 2019

11 May 2023, 12:40

The Fix South gate worst service

I bought a phone at the fix South gatetook it back because phone was giving me problems apon taking it back they sent the phone to one of there cell phone repair stores .nd wantd to over charge me to fix thr phone.i rejected it and said gve the phne back now they wna charge me courier fees to bring the phone back and the rejection fee which is ridiculous which i never signed any document to except those fees.i just want my phone bck its been 2 months now nd the service i recieve is very poor.i strongly recommend that people dont buy phones from thm because u will be sent from person to person nd be left stranded.worst service ever

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Replies (3)
The FIX
The FIX's reply11 May 2023, 12:55
Official
Hi Stacey Edwards
Sorry for your bad store experience, as we pride ourselves on customer service.  
Your call has been escalated to our store team and you will be contacted shortly.

Kind Regards
The FIX Team

SE
Stacey E's update07 Jun 2023, 06:45
Reviewer Update
Still nothing can i just get the phone back or maybe we should rather take matter further coz nowbim tired
The FIX
The FIX's reply07 Jun 2023, 10:02
Official
Hi Stacey Edwards
I will escalate your call, and you will be contacted shortly.

Kind Regards
The FIX Team