ZG
ZAMA G
1 reviews | Active since Aug 2016
15 Dec 2018, 15:08
The Fix , no customer service at all
I have been trying to phone the Fix at the Phoenix plaza branch. And the number just rings and I know that they are still open as they close at 5. What is the point of having a number on your website if no one is going to answer it? I am very angry nx
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The FIX's replyOfficial
19 Dec 2018, 10:19Good day Zama
We are sorry to hear of your experience with trying to contact our branch in Phoenix Plaza. We have forwarded your complaint to the Area Manager to investigate as it seems there may be a Telkom fault which is out of our control. However, the Area Manager will be in touch with you to provide you with feedback. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience with trying to contact our branch in Phoenix Plaza. We have forwarded your complaint to the Area Manager to investigate as it seems there may be a Telkom fault which is out of our control. However, the Area Manager will be in touch with you to provide you with feedback. Thank you.
Kind Regards
The Fix Team
The FIX's reply19 Dec 2018, 10:19
Official
Good day Zama
We are sorry to hear of your experience with trying to contact our branch in Phoenix Plaza. We have forwarded your complaint to the Area Manager to investigate as it seems there may be a Telkom fault which is out of our control. However, the Area Manager will be in touch with you to provide you with feedback. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience with trying to contact our branch in Phoenix Plaza. We have forwarded your complaint to the Area Manager to investigate as it seems there may be a Telkom fault which is out of our control. However, the Area Manager will be in touch with you to provide you with feedback. Thank you.
Kind Regards
The Fix Team