TG
Tshidiso G
1 reviews | Active since Dec 2013
21 Dec 2019, 00:06
The Fix Mafikeng a mess!
I tried to laybe an item. I was told by the lady instore that it's possible but when I got to the till, I was told that the laybye system hasn't been working for over two weeks. They made nasty remarks of how they're not surprised that I'm still in store even after getting rejected and how other customers leave!
Horrified by the service
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Replies (1)
The FIX's replyOfficial
14 Jan 2020, 12:24Hi Tshidiso
we are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Fix Mafikeng to investigate and to liaise directly with you, The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you
kind regards
The Fix Team
we are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Fix Mafikeng to investigate and to liaise directly with you, The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you
kind regards
The Fix Team
The FIX's reply14 Jan 2020, 12:24
Official
Hi Tshidiso
we are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Fix Mafikeng to investigate and to liaise directly with you, The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you
kind regards
The Fix Team
we are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for the Fix Mafikeng to investigate and to liaise directly with you, The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you
kind regards
The Fix Team