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Nashief D

1 reviews | Active since Oct 2021

11 Jan 2022, 16:19

The Fix Canal Walk

Was at The Fix Canal Walk on 2022-01-10 to return damaged clothing, and the cashier was poor regarding customer service and came back to tell us the manager is on the phone but we knew that was a lie and we left the store without being helped or attended by the manager, how do they not check broken clothing on the shelves, it’s not the customers duty to check as we expect quality. Very poor of The Fix.. please fix this

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Replies (1)
The FIX
The FIX's reply11 Jan 2022, 16:32
Official
Hi Nashief Davids

Sorry for your bad store experience, as we pride ourselves on customer service.  
Your call has been escalated to our field team and you will be contacted shortly.

Kind Regards
The FIX Team