TGF Poor customer service

<p>The manager at TGF Financial Services.</p> <p>I am so disappointed in the service that you have offered me. I sent an email on the 08 May 2017, complaining about your poor quality of your product. I bought boots at THE FIX Vosloorus Chris Hani Crossing and in the email I stated that I bought a leather boot and it was wearing off after just 7 days of purchase. I wrote an email to TGF customer services. On the 9th, I was responded by Rozanne Ovies, who asked me to confirm the store the item was purchased which I did. On the 11, I then sent a reminder to that same email, asking why my query has not been solved. , There was response.</p> <p>Here’s the most Appalling part. 11/05/2017at 11:40. I received an email from NELSON KHOSA, Senior Area Manager for Gauteng East, Who said that /he will handle my complaint. S/he asked for my contact number, I gave out my contact number and since then, I have not been contacted. I am so disappointed.</p>